Error when running APDL Product launcher 14.0


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    Shawnturner
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    Hi,
    I installed Ansys14 (W7 64x). Everything worked fine.
    Then I rebooted PC and when running ANSYS Mechanical APDL Product launcher 14.0 I get the following error:

    Could not create the file required to determine which products are to be displayed in the License dropdown list.
    Path: C:\Users\LENA\AppData\Local\Temp\anslauncher_produ cts140_LENA_0.xml
    Error: child process exited abnormally
    This is a fatal error, exiting.

    I checked I don’t have the mentioned file in the folder.

    Ansys, Inc. License Manager status: all the processes have status running.

    Please, could you say what to do in this situation, how to run the program?Hi,
    I installed Ansys14 (W7 64x). Everything worked fine.
    Then I rebooted PC and when running ANSYS Mechanical APDL Product launcher 14.0 I get the following error:

    Could not create the file required to determine which products are to be displayed in the License dropdown list.
    Path: C:\Users\LENA\AppData\Local\Temp\anslauncher_produ cts140_LENA_0.xml
    Error: child process exited abnormally
    This is a fatal error, exiting.

    I checked I don’t have the mentioned file in the folder.

    Ansys, Inc. License Manager status: all the processes have status running.

    Please, could you say what to do in this situation, how to run the program?

    Please help.
    Thanks!

    I didn’t find the right solution from the Internet.

    References: https://www.cfd-online.com/Forums/ansys/97405-error-when-running-apdl-product-launcher-14-0-a.html

    Creative Medical Animation

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